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Privacy Policy

Discover Secret Snowdonia Privacy Notice

Discover Secret Snowdonia is Discover Secret Snowdonia, Bryn Gefeiliau, Capel Curig

Acceptance of terms

By continuing to use this website, you are agreeing to the following conditions of use:

Discover Secret Snowdonia makes every effort to keep the content on this website timely and correct. It is for general information and use only, and it is subject to change without notice. Discover Secret Snowdonia accepts no responsibility for any loss or damage that occurs from using this website and the information provided on it.

This website may contain links to external websites that are provided for your convenience to provide further information. They do not signify that Discover Secret Snowdonia endorses these websites, and we have no responsibility for their content.

All materials on this website, including the design, text and images, are copyrighted by or licensed to Discover Secret Snowdonia. Reproduction is prohibited without prior written consent.

This privacy notice tells you what to expect when Discover Secret Snowdonia (“DSC” or “we”) collects personal information or processes information that you give us by filling in forms, either on our website or in person, or when you correspond with us by phone, e-mail or otherwise.

This includes information when you:

  • Fill in our contact details form or contact us via alternative channels

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; website login; e-mail address; password; computer and connection information and purchase  and booking history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in our policy only.

Why do we collect information?

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  4. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Discover Secret Snowdonia, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail where applicable.

How do we use cookies and other tracking tools?

Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

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We use Cookies to help identify your computer so that we can tailor your user experience, track shopping basket contents and remember where you are in the order process.  You can disable cookies already stored on your computer, but these may stop our website from functioning properly.  We also use Cookies to track the pages you visit via Google Analytics and to allow you to share pages with social networks such as Facebook.  However, this website will not share any personal information with third parties.

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To find out more about cookies, please visit: http://www.allaboutcookies.org/

Your rights

You have a number of rights in relation to your personal data. These include the right to:

  • find out how we process your personal data;

  • request that your personal data is corrected if you believe it is incorrect or inaccurate;

  • obtain restriction on our, or object to, processing of your personal data;

  • ask us not to process your personal data for our own marketing purposes;

  • withdraw your consent to our processing of your personal data; and

  • obtain a copy of your personal information which we hold about you. We will take steps to verify your identity before responding to your request and will respond as soon as possible

You can exercise your right to prevent such processing at any time by contacting us on 07548944570

Updates to our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Our contact info

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us on 07548944570 or send us mail to: Discover Secret Snowdonia, Bryn Gefeiliau, Capel Curig, Wales

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